Brunswick Court is our Contact Centre. It’s a fantastic, purpose-built
environment with a close-knit team spirit.
In addition to One Delaware Drive, our UK headquarters, we have a contact centre located just
down the road at Brunswick Court. Brunswick Court has been transformed to the same high standard of finish and level of comfort as One Delaware Drive. Whilst sharing key design themes, Brunswick Court also retains a unique identity.
Throughout VWFS, there is a really strong focus on looking after customers and making their lives easier. In Brunswick Court, because we’re a contact centre, that focus is even stronger. With every call, we’re determined to take ownership of issues, build rapport and increase customer loyalty. We want to turn every customer into a ‘fan’ – and Brunswick Court is the place where that often happens!